When you are transferring a .com, .net, .org, .info, or .biz domain registration from one registrar to another, there are specific steps you will need to take to prepare your domain. Below are the details to prepare your domain for transfer with your current registrar and then submit the transfer request with Namecheap.
More details on the transfer process and on how to move from a specific registrar can be found here.

Steps to move your domain registration to Namecheap:

1. Verify that the domain name is eligible for transfer
To make sure your domain name can be transferred, log in to your current registrar and check the following:
• The initial registration of the domain name was at least 60 days ago
• The domain has been with your current registrar for at least 60 days.
• The domain name is not on hold with your current registrar

2. Prepare your domain for transfer:
• Disable Whois privacy protection tool or Private Registration for your domain
• Verify you have access to the email within the domain’s WHOIS Administrative contact
• Unlock your domain – remove the registrar lock you may have set for added security
• Obtain the EPP code (transfer authorization code) from the current registrar

3. Submit your transfer through your Namecheap account
• Once logged in, select Domains from the top menu and select Transfer a Domain
• Enter your domain name & EPP code separated by a comma. Example: domainname.com,E9R7;P402*4HS73
• Click “Start Transfer” and Namecheap’s system will verify the domain is ready for transfer and return the results.
• Click “Add to Cart”
• Enter any coupon codes you may have and click “Apply”
• Proceed to Checkout

4. Check your email for the verification request.
The email will be sent to the Administrative contact on your domain’s WHOIS. It is sent from info@transfer-approval.com email address. This may take a few hours to arrive (and please be sure check your spam folders just in case). If you have not received this within a few hours of your initial request, please contact support for assistance.
You can check on the status of your transfer at any time from within your account under Domains > Manage Transfers